ABOUT ACTION FIRST

Action First Assessments Ltd is a niche Recruitment Agency specifically designed for Best Interest Assessor Professionals.

Within our management team we have over 50 years of Recruitment experience.  We work with local authorities, charities and private organisations nationwide.

Our founding principles are to fully understand our client’s recruitment needs alongside our candidates skills, experience and career aspirations. We pride ourselves on matching the right candidate to the right role but our purpose doesn’t end there. We recognise the crucial roles that BIA's perform working with vulnerable adults to enable them to retain their independence and dignity.

To deliver the best service to our clients and candidates we always ensure the following:-

• candidates are vetted appropriately in house
• candidates are supported in achieving their career aspirations in what are demanding yet essential roles
• we understand our clients and their service deliverables to ensure a high level of service and to make their talent function effective

Relationships with clients and candidates are our main focus
 

Best Interest Assessor (BIA) services

Action First provide Best Interest Assessor (BIA) services to majority of the local authorities (LA) nationwide and have completed over 18,000 Deprivation of Liberty Safeguards (DoLS) Assessments.

Our service offering has expanded due to the Supreme Court ruling involving Deprivation of Liberty Safeguarding as well as our high quality, efficient and cost- effective service. We have a 95% success rate of first time submissions.

We are committed to providing high quality assessments and constantly review and improve our approach to this.

High-quality Best Interest Assessor's are a key criterion for the Action First's DoLS services. This is achieved through a series of stringent processes, procedures and methods, all of which are underpinned through internal monitoring, vetting and auditing measures.

Rigorous Registration

• Qualifications – Verified and updated
• Professional BIAAccreditation
• DBS and List 99
• Work Entitlement – Right to work/availability to work (depending on conflicting contracts)
• References 5 Years - All gaps explained
• Experience – Practicing as an Assessor (2 years Minimum)
• Checking and monitoring standards of work through evaluating anonymised Assessments, which are further checked by our DoLS lead
• Interviews – Assessors have to pass the interview stage with our DoLS lead, in order to work for and represent Action First

We incorporate lessons learned as part of our ongoing approach to service delivery:

• Project Management – encompasses the analysis of all relevant information, agreeing objectives, milestones and minimum service levels, monitoring and reporting. Early preparation is key to ensuring smooth project delivery as well as efficient and high-quality assessment return. Knowing the right questions to ask in project set-up is therefore crucial. We have developed an 'Environment Map' element of our project plan – which ensures we ask the right questions, obtain the correct information and ensure this is then communicated to our Assessors and team.

Specialist Assessors – specialist assessments and a truly person-centred approach to ensure assessors are able to cover a wide range of client groups and specialisms, this extends to:

• Dementia
• Learning Disability
• Brain Injury
• Mental Health
• Physical Disability
• Sensory Loss

For Further information please contact our dedicated DOLS Team
Tel :- 0207 625 5222
enquiries@actionfirst.co.uk

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